This area is designed to cover some of the subjects we are often contacted about via email. If you cant find the information required, please call us, we will be expanding our online help in the very near future.

Can I try the goods out before I buy? or change my mind after I've bought?

How much is delivery?

Why does my shopping basket show a different delivery price to the website?

Can I collect items if I am local?

If I order now when will I get my goods?

Is the item in stock? If it isn't how long will it take?

What if it doesnt work or stops working? Click here if you have a problem with a purchase and need warranty assistance

I dont live in the UK - can I still buy?

Who/what is Blue Aran?

CLICK HERE FOR ADDITIONAL INFORMATION and TERMS and CONDITIONS